1. Shipping
   We believe in making as little damage as possible to our environment, therefore we prefer to ship using ground freight instead of air freight. When it comes to us having to use air freight due to distance, we Co2-compensate via the shipping company.

   We offer tracked shipping (recommended), free shipping, and express shipping. With tracked shipment, please allow 4-8 business days of shipping depending on where you live.

   Returns
   We offer a very generous 90 day return policy. This is much due to the fact that many buy products as a gift well in advance, and might need time for the giftee to receive and decide to keep or change.

   Send it back to us within 90 days (non-used, with the white tag not removed, in the box) to get a new piece. A refund is to be expected within the next business day after we have received the package.

   To exchange a piece, please visit our contact page or send an email to: [email protected] for instructions. Always state your order number. Please notice that the cost of shipping the product back is yours.

We always strive to ship out all orders as soon as possible. First you get a order confirmation e-mail and then a completion email once it is shipped. The delivery time depends on our shipping company. Our shipping takes on average about 4-8 business days from the day of the completion day. The number of days depend on the distance to your country, sometimes the shipping will take more than 8 business days if your country is far away. We ship our jewellery from Sweden.

The package is delivered to the shipping address entered when purchasing the piece. The package is small and fits into your mail box.

Please make sure to state your e-mail address and mobile number correctly so that you can be contacted when the shipment arrives.

We ship worldwide.

Are your from other parts of the world than Europe? Please choose the tracked shipping as a shipping method.

Are you from the Middle East or Africa? We can experience difficulty to ship to parts of the Middle East and Africa since addresses many times can be unclear or unspecific. We cannot stress enough the importance of stating your address in a very clear and accurate way.

You can either pay by credit card, debit card or PayPal. We accept all major cards like VISA, MasterCard and American Express.

If your country is part of the European Union there should be no additional fees and taxes. Non-EU countries could have their own laws and regulations. Please contact the customs in your country for information about additional fees and taxes.

We offer a 90 day exchange period. Please use the contact form or send an email to: [email protected] and we will assist you with the exchange.

Please clearly state your order number when being in contact with our support – thank you.